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Service is at the heart of all we do as the Culligan WaterProfessionals. Your feedback is vital for us to provide service, education, and an experience worthy of your time and trust.

What our clients say

There’s a reason Culligan Water Pros is the best water treatment company in Blue Ridge Region with over 230 4.9-Stars Google Reviews.

Very Good Customer Service> They call in advance of Delivery Days and Reps are always professional, prompt and courteous. A +++
Great service, always on time, very professional and quick. Consistent quality product.
Every technician that has come to my home starting with the gentleman who installed it and the ones who serviced it every couple of months are always friendly and always professional. It’s a pleasure to have them in my home.
I installed my own softener twice. First one gave out. Replaced it. Resin needed replaced due to over chlorination of water. Did that. Was about to do it again.It is less expensive to rent from Culligan than to replace resin or softeners every two years... Even if you can do it yourself...
Reliable and dependable. I was a new customer and wasn't actually on the calendar as due for water yet, but got a phone call asking while he was in the area, could he help me in any way, and it worked out because I actually needed two bottles. Thank you so much. I also love up a very long steep drive way and he delivers them right to my door. Merry Christmas!
Amazing and knowledgeable staff, quick response, Very friendly staff.
I am a new customer so nothing to add yet but am happy with the company so far.
Fast delivery.. Trucks can park on shoulder beside building .. cul-de-sac turnaround at end of street!
I have gotten Culligan water at home and work for years. My place of employment closed recently and I wasn’t going to be able to get water delivered because they didn’t deliver to my house. I talked to customer service and they are now delivering to my home. That is amazing with wonderful customer service.
Requested 8 five gallon water bottles and they were delivered directly to our residents very timely.
Great water after treatment and great service!
This is a great company to do business with. They say what they do and do what they say.
I have never had an issue with the service. System works great
We have been Culligan customers as long as we have been homeowners - over 40 years. They do what they say they do. Our water quality is the best. Their technicians and delivery people are very professional, courteous, and eager to answer any questions you may have in a manner that you will understand.
We have consistently received good service whenever we've had an issue with our water softener (which isn't often). We are happy with the water quality - no complaints!
Great service
They keep my soft water system working.
A great service. No hassles, no issues.
They respond quickly and don't try to sell you something you don't need. The installation was great with no mess left. Equipment and pricing are very good.
One stop shop for all your clean water needs, from install to maintenance
Great communication, on time, courteous techs and office folks. Definitely recommend this company!
Fast and excellent personal.
The water we get from Shady Grove (Jefferson County) is so hard it is in an elevated level previously unknown to my family when it comes to "hard water." The water softener service we get from Culligan Water of the Tri-Cities makes this very hard water usable. Along with a 3M brand under-sink water filter, the water softener makes our water almost as good as bottled water.
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