Customer Reviews
I had an appointment to have my water softener repaired. The technician arrived on time and checked my unit. He then explained my current problem, and advised me that another part seemed to be making a noise, indicating that it would soon fail. I was given the option of replacing
...moreI had an appointment to have my water softener repaired. The technician arrived on time and checked my unit. He then explained my current problem, and advised me that another part seemed to be making a noise, indicating that it would soon fail. I was given the option of replacing the additional part (which was about 14 years old) at once, or waiting until it failed totally. Since waiting would have resulted in a second service call within a fairly short time, I had all the work done that day.
The installer was super friendly and helpful. He went above and beyond the call of duty. I like that and I felt like he wasn’t talking down to me because I was a female. He explained things to me to make sure that I understood him. I just wish more
...moreThe installer was super friendly and helpful. He went above and beyond the call of duty. I like that and I felt like he wasn’t talking down to me because I was a female. He explained things to me to make sure that I understood him. I just wish more places were like this company and had more employees like the installer. I don’t know why I didn’t just call Culligan for my water issues in the first place. I have always liked your water.
The worker was courteous, professional, and went out of the way to insure we were satisfied.