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Process for learning about products and services was knowledgeable and painless. We were very impressed with all encounters with the company. We are enjoying our softened water. We have noticed improvements on many aspects of our water usage.
Please send our thanks to all involved with testing, fixing, replacing and servicing our softener. Appreciate the time and service you send our way. The replacement tank has fixed the problem we were having
I had an appointment to have my water softener repaired. The technician arrived on time and checked my unit. He then explained my current problem, and advised me that another part seemed to be making a noise, indicating that it would soon fail. I was given the option of replacing
...moreI had an appointment to have my water softener repaired. The technician arrived on time and checked my unit. He then explained my current problem, and advised me that another part seemed to be making a noise, indicating that it would soon fail. I was given the option of replacing the additional part (which was about 14 years old) at once, or waiting until it failed totally. Since waiting would have resulted in a second service call within a fairly short time, I had all the work done that day.